Steps to Take for a Delayed Flight at Phoenix Airport

Flight Delayed in PhoenixGetting notified that your flight to or from the airport is delayed is a frustrating experience. Many travelers forget how the delay will affect other things such as transportation and other logistics.  Here are some steps to take whenever you experience a delayed flight at Phoenix Airport (PHX).

Always Arrive Early to Airports for Take-Off

Before booking any flights, anticipate all kinds of delays. Choose a time that gives you at least a two-hour window to arrive at the airport before take-off. Expect to arrive even earlier during the heavy travel season. This allows adequate time to check in and get through security before boarding your flight. It also allows you to have time to prepare for any flight delays.

Opt-in to Receive Flight Details to Your Cell Phone via Text or Email

Get real-time notifications of flight delays to save you headaches when you arrive at the airport. Some flight delays occur after you are already at the airport. Be glad you’ve already gone through the hassles of going through security. Take this time to catch up on emails or calls you’ve been putting off. This will distract you and lower your stress levels.

What Happens to My Reservation if I Get a Notification Flight is Delayed for Take-Off?

Flight Arrival and Departure Status BoardIf, by chance, you have travel and hotel accommodations for your anticipated arrival times, take the time to call anyone anticipating your arrival and alert them of your travel changes. When calling any airport transportation service to update them on your travel times, be prepared with the following:

  • Your name
  • Your contact number and email
  • Type of airport service you reserved
  • The airport the service will occur at
  • Which airline you are using
  • Your flight number
  • Your new anticipated arrival time (if known)

As long as you have provided the flight number, we can track your flight and prepare to arrive at your new anticipated pickup time. This will not affect pricing for your reservation as long as you keep us updated. If your new arrival time conflicts with other appointments, we will inform you and make timely reservation changes.

What Happens to My Reservation if I Land Later Than Planned?

Chances are you will know that your flight will land later than planned. Just inform us, and we can make the proper accommodations for your new arrival time. We realize delays happen that are out of your control, and we will not hold this against you. You are responsible for informing us of any changes.  If you have not, we will use the contact information we have on file for you and make attempts to contact you. If our attempts to contact you fail, we reserve the right to cancel your reservation.

My Flight Arrived, and My Ride Is Not Here

All Valley Transportation takes pride in timely arrivals when providing limo service to Phoenix Airport. If you do not receive a call, text, or email on our estimated arrival time, please call 602.302.6868. Please understand, that we are not responsible for delays out of our control such as vehicle malfunctions or heavy traffic. We will only cancel services if there is no notification of a flight arrival change and not able to reach you.

Contact All Valley Transportation

We make arranging your ride to the airport easy, even with flight delays. Arranging for services means we need proper notification. This way we can best accommodate your needs. If you need to reschedule airport transportation, please call us on our direct line for immediate attention: 602.302.6868.

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