Limousine FAQ
All Valley Transportation often receives common questions regarding our limousine services. To better assist and to save you time, we’ve compiled a list of frequently asked questions to provide quick and helpful answers.
How far in advance should I book limo services?
It is best to book limo services at least a few days in advance. This guarantees availability, particularly during peak seasons or for sought-after events, and enables us to make the required preparations. Booking ahead also ensures you can secure the vehicle of your choice for your specified date and time.
What is included in a standard limo service?
A standard limo service includes on-time pickups/dropoffs using a luxury vehicle with a professionally trained chauffeur. Based on your needs, we can also offer a range of additional amenities and services.
Do you offer same-day limo service?
Yes, within the Phoenix area. If you require limo service for the airport, booking in advance is always best. This allows us to track your flight and prepare more for your arrival.
How long will I need to request the vehicle?
Our minimum rental time is four hours; however, airport commutes are less with a flat, inclusive rate. Once you provide us with the details, we can provide the exact cost of your trip.
How many can fit in a limousine (luxury vehicle)?
The passenger capacity of a limousine (luxury vehicle) can vary depending on the specific model and size. We offer vehicle options seating anywhere between 2 and 54 passengers.
How much does a limo service cost?
The cost of a limo service depends on the type of vehicle, rental duration, distance traveled, and any additional services or amenities requested. Fill out our online form, and we can give you an accurate price based on your needs.
Are there any additional fees or charges, such as gratuity?
Depending on the type of vehicle and destination, additional fees for fuel surcharges, tolls, or extra waiting time may apply. We also require 20% gratuity (minimum) for our chauffeurs.
What if I make a reservation and my flight is delayed?
It is frustrating to experience a flight delay, cancellation, or rerouted planes. Even worse, these airport-related delays affect your hotel and transportation schedule. Call us at (602) 302-6868 as soon as you receive a notification, we’ll adjust service accordingly.
Are car seats for children available when requesting limousine service?
Yes. Car seats are available for an additional $10.00 per seat. When making a reservation for limousine service, please let us know so we can include it in the cost.
What are your cleaning policies?
We take safety and cleanliness very seriously. Our chauffeurs are certified professionals who undergo sanitation training, ensuring the best possible experience for our clients. All vehicles are cleaned thoroughly after every trip.
Do you have a question not listed above?
The team at All Valley Transportation would be more than happy to assist. Please call us at (602) 302-6868 or use our convenient contact form. Our number one goal is a satisfied customer. We strive to maintain the highest level of transparency in all aspects of our services.
